John Gottschalk received a graded paper back from his high school English teacher. “A+,” the red ink read. But next to it was a note: “You can do better.” Confused, the young man asked...

He is the man we call whenever we get locked out of our cars, need in a building or want a ride to your dorm in winter. Brandon Ziska is a campus security and safety officer of Wayne State College. Ziska...